Payment and dispatch
The following terms and conditions apply:
The products are delivered all over the world.
Please note that all delivery times are expected delivery times based on normal delivery dates of the shipping companies (i.e. the timeframe when most packages usually arrive).
These can be longer or shorter, depending on various circumstances (for example customs, available freight planes, hazards).
If you need to get an item within a certain timeframe, please choose UPS Express (not Saver) or UPS Overnight, as with these, the given delivery times are maximum times, and they offer a refund, when the item is late.
Not all shipping couriers are available worldwide.
Dispatch costs (inclusive of legally applicable VAT)
Domestic deliveries (Germany): 
DHL Kleinpaket (1 - 4 Days)
Zone / Range (kg), between
0 and 1
Deutschland
€4.17
DHL Paket (2 - 3 Days)
Zone / Range (kg), between
0 and 2
2 and 3
3 and 5
5 and 10
10 and 20
20 and 31.5
Deutschland
€7.66
€9.45
€13.02
€23.19
€24.68
€25.59
UPS Express Saver (1 - 2 days)
Zone / Range (kg), between
0 and 2
2 and 5
5 and 10
10 and 15
15 and 20
20 and 30
Deutschland
€8.33
€9.52
€10.71
€13.09
€17.85
€29.75
Österreich
€23.80
€26.18
€28.56
€59.50
€64.26
€74.97
France
€33.32
€36.89
€39.27
€83.30
€90.44
€102.34
Belgium
€23.80
€26.18
€28.56
€59.50
€64.26
€74.97
Netherlands
€23.80
€26.18
€28.56
€59.50
€64.26
€74.97
UPS Express vor 12 Uhr (Next day before 12pm.)
Zone / Range (kg), between
0 and 2
2 and 5
5 and 10
10 and 15
15 and 20
20 and 30
Deutschland
€10.71
€11.90
€13.09
€16.66
€22.61
€34.51
UPS Standard (1 - 3 Days)
Zone / Range (kg), between
0 and 2
2 and 3
3 and 4
4 and 5
5 and 10
10 and 14
14 and 20
20 and 30
Deutschland
€4.70
€5.41
€6.01
€6.43
€7.68
€10.12
€12.50
€21.42
Österreich
€9.52
€10.89
€11.42
€11.90
€14.28
€17.85
€22.61
€33.32
France
€11.90
€13.09
€14.28
€15.47
€17.85
€23.80
€30.94
€42.84
Belgium
€9.52
€10.89
€11.42
€11.90
€14.28
€17.85
€22.61
€33.32
Netherlands
€9.52
€10.89
€11.42
€11.90
€14.28
€17.85
€22.61
€33.32
Deliveries to foreign countries:
Spring GDS Tracked (3 - 16 Days)
Ranges applied
(+ €0.30 handling costs)
Zone / Range (kg), between
0 and 0.5
0.5 and 1
1 and 2
2 and 3
3 and 5
5 and 10
10 and 20
Österreich
€5.24
€5.93
€7.31
€8.69
€12.49
€19.39
€33.47
France
€6.10
€7.81
€10.20
€12.87
€18.65
€26.90
€61.32
Italy
€6.52
€7.44
€9.29
€11.14
€15.99
€25.24
€45.02
Spain
€4.53
€5.38
€7.49
€9.51
€13.56
€22.11
€45.07
United Kingdom
€4.90
€5.90
€7.91
€14.66
€17.84
€25.79
€41.69
Ireland
€5.39
€6.32
€8.18
€10.04
€13.76
€23.06
€41.66
Portugal
€4.97
€5.82
€8.05
€10.26
€14.69
€23.24
€49.00
Poland
€5.02
€5.94
€7.79
€10.51
€12.92
€20.27
€37.94
Sweden
€6.23
€8.44
€12.87
€17.72
€20.48
€27.38
€51.49
Denmark
€6.79
€7.90
€9.43
€10.81
€13.57
€20.47
€34.27
Greece
€8.12
€12.41
€20.99
€29.03
€31.79
€38.69
€87.90
Czech Republic
€4.88
€5.61
€7.08
€8.58
€11.52
€18.87
€39.52
Croatia
€7.32
€10.50
€12.13
€14.55
€19.39
€31.49
€55.69
Finland
€7.40
€9.41
€13.44
€15.06
€17.82
€24.72
€38.52
Romania
€5.64
€6.56
€8.41
€10.26
€13.96
€23.21
€42.74
Hungary
€5.95
€7.63
€8.80
€10.80
€13.74
€21.09
€41.62
Switzerland
€7.54
€9.49
€13.39
€18.08
€21.82
€31.17
€49.87
Brazil
€7.47
€10.60
€16.87
€29.21
€34.83
€48.88
€76.98
Australia
€11.89
€18.08
€30.47
€39.19
€55.95
€97.85
€145.91
Bulgaria
€5.69
€8.75
€10.21
€12.18
€15.12
€22.47
€45.54
China
€6.34
€9.19
€14.89
€21.98
€31.28
€54.53
€101.03
Belgium
€6.55
€7.24
€8.62
€10.00
€12.76
€19.66
€33.46
Netherlands
€5.69
€6.53
€7.91
€9.29
€12.05
€18.95
€32.75
Luxembourg
€5.10
€6.56
€9.49
€12.36
€16.38
€26.43
€46.53
Slovakia
€6.04
€6.79
€8.26
€9.80
€12.74
€20.09
€38.85
Slovenia
€6.31
€9.48
€14.17
€16.81
€22.09
€35.29
€61.69
Canada
€10.31
€16.05
€26.77
€33.53
€47.05
€80.85
€148.45
Estonia
€6.92
€10.33
€14.11
€19.09
€21.85
€28.75
€61.35
Norway
€7.19
€9.45
€13.98
€20.89
€26.59
€40.84
€69.34
Lithuania
€6.14
€9.09
€12.73
€17.53
€20.29
€27.19
€59.79
Latvia
€6.63
€10.00
€13.85
€18.83
€21.59
€28.49
€61.09
Japan
€7.40
€11.63
€20.09
€23.36
€29.42
€44.57
€74.87
Taiwan
€6.54
€9.81
€16.35
€26.86
€33.56
€50.31
€83.81
Malta
€7.67
€11.11
€17.46
€20.50
€26.58
€41.78
€72.18
Cyprus
€6.90
€10.19
€16.78
€21.76
€28.58
€45.63
€79.73
Israel
€9.08
€14.19
€24.41
€33.79
€44.63
€71.73
€125.93
Argentina
€11.12
€16.62
€24.59
€30.04
€40.94
€68.19
€122.69
Chile
€11.03
€17.91
€31.68
€43.51
€62.11
€108.61
€201.61
Colombia
€13.06
€18.44
€22.61
€26.78
€35.12
€55.97
€97.67
Egypt
€12.17
€16.87
€21.50
€24.30
€29.90
€43.90
€71.90
Hong Kong
€6.09
€8.82
€14.29
€29.39
€37.57
€58.02
€80.15
Indonesia
€9.82
€17.49
€22.46
€26.23
€30.95
€42.75
€66.35
Iceland
€6.61
€8.12
€11.15
€21.20
€26.74
€40.59
€68.29
India
€5.63
€8.36
€13.82
€16.93
€21.41
€32.61
€55.01
Kuwait
€11.09
€13.03
€16.00
€18.97
€24.91
€39.76
€63.07
Malaysia
€10.21
€16.94
€21.80
€26.18
€34.12
€53.97
€93.67
Lebanon
€10.92
€14.40
€17.68
€20.96
€27.52
€43.92
€76.72
Mexico
€7.28
€11.53
€20.03
€29.48
€42.18
€73.93
€129.41
New Zealand
€10.63
€16.10
€27.05
€40.22
€56.28
€96.53
€177.03
Peru
€13.06
€22.52
€28.85
€33.70
€43.40
€67.65
€116.15
Qatar
€12.08
€13.66
€16.82
€19.98
€26.30
€42.10
€73.70
Russian Federation
€8.03
€11.38
€18.09
€32.97
€39.47
€55.72
€88.22
Saudi Arabia
€8.09
€11.81
€16.22
€17.69
€21.05
€29.45
€46.25
Serbia
€9.46
€16.93
€20.40
€22.65
€27.15
€38.40
€60.90
Singapore
€5.80
€8.51
€13.93
€18.98
€23.20
€33.75
€54.85
South Africa
€8.17
€11.68
€18.71
€30.45
€41.29
€68.39
€122.59
South Korea
€6.52
€9.94
€16.79
€21.58
€28.62
€46.22
€81.42
Thailand
€10.09
€15.60
€19.71
€23.82
€30.55
€45.20
€74.50
Zone Africa
€13.32
€18.94
€26.64
€34.34
€49.74
€88.24
€165.24
Zone Asia
€11.62
€18.81
€26.27
€33.73
€48.65
€85.95
€160.55
Zone Latin America
€13.06
€19.89
€29.13
€38.37
€56.85
€103.05
€195.45
Zone Middle East
€11.82
€17.66
€23.51
€29.36
€41.06
€70.31
€128.81
Zone Oceania
€15.54
€21.76
€31.36
€40.96
€60.16
€108.16
€204.16
Zone Rest of Europe
€11.62
€20.72
€25.08
€30.83
€42.33
€71.08
€128.58
Zone South America
€13.06
€22.52
€35.47
€47.03
€70.15
€127.95
€243.55
Belarus
€10.47
€18.80
€26.29
€29.86
€37.00
€54.85
€90.55
United Arab Emirates
€9.80
€13.81
€17.46
€21.11
€28.41
€46.66
€77.55
Spain Rest
€6.74
€10.00
€13.90
€16.33
€21.59
€34.74
€61.04
Turkey
€7.57
€10.96
€17.74
€20.42
€25.06
€36.66
€59.86
Spring GDS Tracked PLUS (3 - 16 Days)
Ranges applied
(+ €0.30 handling costs)
Zone / Range (kg), between
0 and 0.5
0.5 and 1
1 and 2
2 and 3
3 and 5
5 and 10
10 and 20
Österreich
€5.24
€5.93
€7.31
€8.69
€12.49
€19.39
€33.47
France
€6.43
€8.09
€10.20
€12.87
€18.65
€26.90
€61.32
Italy
€6.52
€7.44
€9.29
€11.14
€15.99
€25.24
€45.02
Spain
€4.53
€5.38
€7.49
€9.51
€13.56
€22.11
€45.07
United Kingdom
€11.16
€12.43
€14.97
€17.51
€22.59
€35.29
€60.69
Ireland
€5.39
€6.32
€8.18
€10.04
€13.76
€23.06
€41.66
Portugal
€5.74
€7.36
€11.13
€14.88
€22.39
€38.64
€79.80
Poland
€5.12
€6.14
€8.19
€11.11
€13.92
€22.27
€41.94
Sweden
€10.69
€11.70
€15.92
€19.67
€23.73
€33.88
€64.49
Denmark
€7.36
€8.05
€9.43
€10.81
€13.57
€20.47
€34.27
Greece
€25.58
€26.27
€27.65
€29.03
€31.79
€38.69
€87.90
Czech Republic
€4.88
€5.61
€7.08
€8.58
€11.52
€18.87
€39.52
Croatia
€8.50
€9.71
€12.13
€14.55
€19.39
€31.49
€55.69
Finland
€11.61
€12.30
€13.68
€15.06
€17.82
€24.72
€38.52
Romania
€5.64
€6.56
€8.41
€10.26
€13.96
€23.21
€42.74
Hungary
€6.60
€7.63
€8.80
€10.80
€13.74
€21.09
€41.62
Switzerland
€13.71
€14.94
€17.41
€19.88
€24.82
€37.17
€61.87
Brazil
€22.09
€23.39
€26.00
€28.61
€33.83
€46.88
€72.98
Australia
€17.54
€21.03
€28.01
€34.99
€48.95
€83.85
€117.91
Bulgaria
€7.90
€8.63
€10.21
€12.18
€15.12
€22.47
€45.54
China
€10.36
€12.68
€17.33
€21.98
€31.28
€54.53
€101.03
Belgium
€6.55
€7.24
€8.62
€10.00
€12.76
€19.66
€33.46
Netherlands
€6.09
€7.03
€8.91
€10.79
€14.55
€23.95
€42.75
Luxembourg
€7.34
€8.34
€10.35
€12.36
€16.38
€26.43
€46.53
Slovakia
€6.06
€6.79
€8.26
€9.80
€12.74
€20.09
€38.85
Slovenia
€10.21
€11.53
€14.17
€16.81
€22.09
€35.29
€61.69
Canada
€16.35
€19.44
€25.63
€31.82
€44.20
€75.15
€137.05
Estonia
€12.04
€12.73
€14.11
€19.09
€21.85
€28.75
€61.35
Norway
€13.77
€15.19
€18.04
€20.89
€26.59
€40.84
€69.34
Lithuania
€10.48
€11.17
€12.73
€17.53
€20.29
€27.19
€59.79
Latvia
€11.78
€12.47
€13.85
€18.83
€21.59
€28.49
€61.09
Japan
€15.55
€16.83
€19.39
€21.95
€27.07
€39.87
€65.47
Taiwan
€18.31
€19.80
€22.79
€25.78
€31.76
€46.71
€76.61
Malta
€12.90
€14.42
€17.46
€20.50
€26.58
€41.78
€72.18
Cyprus
€13.24
€14.94
€18.35
€21.76
€28.58
€45.63
€79.73
Israel
€19.92
€22.30
€27.07
€31.84
€41.38
€65.23
€112.93
Argentina
€16.42
€19.14
€24.59
€30.04
€40.94
€68.19
€122.69
Chile
€19.49
€23.37
€31.13
€38.89
€54.41
€93.21
€170.81
Colombia
€16.36
€18.44
€22.61
€26.78
€35.12
€55.97
€97.67
Egypt
€14.65
€16.87
€21.50
€24.30
€29.90
€43.90
€71.90
Hong Kong
€19.17
€21.21
€25.30
€29.39
€37.57
€58.02
€80.15
Indonesia
€15.01
€17.49
€22.46
€26.23
€30.95
€42.75
€66.35
Iceland
€14.28
€15.66
€18.43
€21.20
€26.74
€40.59
€68.29
India
€11.33
€12.45
€14.69
€16.93
€21.41
€32.61
€55.01
Kuwait
€11.55
€13.03
€16.00
€18.97
€24.91
€39.76
€63.07
Malaysia
€14.21
€16.34
€20.60
€24.38
€31.12
€47.97
€81.67
Lebanon
€12.76
€14.40
€17.68
€20.96
€27.52
€43.92
€76.72
Mexico
€13.25
€16.06
€21.69
€27.32
€38.58
€66.73
€115.01
New Zealand
€15.97
€20.36
€29.15
€37.94
€52.48
€88.93
€161.83
Peru
€21.58
€24.00
€28.85
€33.70
€43.40
€67.65
€116.15
Qatar
€12.08
€13.66
€16.82
€19.98
€26.30
€42.10
€73.70
Russian Federation
€24.85
€26.47
€29.72
€32.97
€39.47
€55.72
€88.22
Saudi Arabia
€13.82
€14.98
€17.52
€19.64
€24.30
€35.95
€59.25
Serbia
€15.44
€16.88
€20.40
€22.65
€27.15
€38.40
€60.90
Singapore
€13.63
€14.61
€16.57
€18.53
€22.45
€32.25
€51.85
South Africa
€16.90
€19.61
€25.03
€30.45
€41.29
€68.39
€122.59
South Korea
€12.31
€13.59
€16.16
€18.73
€23.87
€36.72
€62.42
Thailand
€13.40
€15.31
€19.13
€22.95
€29.10
€42.30
€68.70
Zone Africa
€15.17
€19.09
€26.94
€34.79
€50.49
€89.74
€168.24
Zone Asia
€15.32
€19.28
€27.21
€35.14
€51.00
€90.65
€169.95
Zone Latin America
€15.97
€21.29
€31.93
€42.57
€63.85
€117.05
€223.45
Zone Middle East
€15.76
€19.71
€27.61
€35.51
€51.31
€90.81
€169.81
Zone Oceania
€16.96
€21.76
€31.36
€40.96
€60.16
€108.16
€204.16
Zone Rest of Europe
€16.46
€20.72
€25.08
€30.83
€42.33
€71.08
€128.58
Zone South America
€18.13
€23.91
€35.47
€47.03
€70.15
€127.95
€243.55
Belarus
€20.94
€22.72
€26.29
€29.86
€37.00
€54.85
€90.55
United Arab Emirates
€11.99
€13.81
€17.46
€21.11
€28.41
€46.66
€77.55
Spain Rest
€9.76
€11.07
€13.90
€16.33
€21.59
€34.74
€61.04
Turkey
€14.62
€15.78
€18.10
€20.42
€25.06
€36.66
€59.86
Delivery periods
Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 1-3 days, for deliveries abroad within 5-30 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.
Accepted Payment options
- Prepayment via transfer
- Payment via amazon Pay
- Bitcoin
via PayPal:
- Payment via PayPal
- Payment via PayPal Express
- Payment by SEPA direct debit
- Payment by "Pay Later"
- Payment via instalment purchase
via Mollie:
- Payment by instant bank transfer (via Klarna)
- Payment via SEPA direct debit (via Klarna)
- Payment via credit card (via Klarna)
- Payment by invoice (via Klarna)
- Payment via instalment purchase (via Klarna)
- Payment via credit card
- Payment via Apple Pay
- Payment by SEPA direct debit
Our bank account:
OpenPandora GmbH
Bank: Sparkasse Pfaffenhofen
IBAN: DE61721516500009039686
BIC: BYLADEM1PAF
In case of questions, please contact us at the contact details mentioned in the Legal Notice.